Terms & Conditions
Welcome to Amz Krafts. By accessing and using our website, placing an order, or purchasing from us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
These Terms & Conditions apply to all users of the website, including browsers, customers, and contributors. We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. Continued use of the website after any changes constitutes acceptance of those changes.
2. Products & Customization
All products sold on our website are custom-made and personalized based on customer inputs. Once an order is placed and approved, no changes or cancellations will be accepted unless specifically approved by us. The final product may have slight variations in color, size, or design due to screen resolution, material, and printing processes. These are not considered defects.
3. Order Acceptance & Processing
We reserve the right to cancel or refuse any order due to Incorrect pricing or product information, Design/content issues, Unavailability of materials, Suspected fraudulent activity, If your order is cancelled, any payment made will be refunded as per our refund policy.
4. Pricing & Payments
We reserve the right to change prices at any time without prior notice, Full payment must be made at the time of placing the order, We use secure third-party payment gateways to process payments.
5. Shipping & Delivery
Shipping timelines mentioned on the website are estimated and may vary due to location, courier delays, weather conditions, or unforeseen circumstances.
We are not responsible for delays caused by courier partners or incorrect address details provided by the customer, Any re-delivery charges due to incorrect or incomplete address details will be borne by the customer. Please refer to our Shipping Policy for detailed information.
6. Returns, Refunds & Replacements
As all products are customized and personalized, we do not accept returns or exchanges unless the product is damaged or defective. If you receive a damaged or incorrect product, you must notify us within 24–48 hours of delivery with photos/videos as proof. Replacement or refund will be processed after verification. Please refer to our Return & Refund Policy for full details.
7. User Content & Design Responsibility
Customers are responsible for the accuracy of the text, images, and content provided for customization. We are not responsible for spelling mistakes, incorrect details, or low-quality images submitted by the customer. By submitting content, you confirm that you have the right to use it and that it does not infringe on any copyright, trademark, or third-party rights.
8. Intellectual Property
All content on this website including logos, images, designs, text, and graphics are the property of Amz krafts and are protected by applicable copyright and trademark laws. You may not copy, reproduce, modify, distribute, or use any content without our written permission.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability is limited to the amount paid for the product.
10. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the Delhi jurisdiction.